Client - Karen
When asked if there were any aspects of her case management that she liked her comments were:
"How Nicola has been so supportive from day one and fully explained the process. She has played a key part in getting me the rehabilitation team I need to help my recovery"
Callam MacDonald, who doctors feared may never walk again after he injured in a car crash is gearing up to run 10 kilometres for the charity that saved his life. Read the article below published by Selby Times.10k walk article
Hugh Potter - Potter Rees Solicitors
"Louise has worked for my often very challenging brain injured clients for many years. She has tremendous empathy, energy and commitment which allows my clients to develop as much independence as they can. She is terrific with my clients’ partners and families and has a great knack of being able to involve them fully so that they feel part of what is so often a very demanding time. She is a case manager of the very highest calibre."
Nick Gutteridge - Burnetts Solicitors
"When seeking to provide support for the most vulnerable people in our society it is essential to work with other professionals who are not only excellent in what they provide, but in the way they provide it. In my experience “ACFL” are outstanding on both counts.
Treating every client as an individual and with services designed uniquely for their needs the client is at the heart of the whole process fully participating as far as possible in the making of all decisions.
The full team ethic at ACFL shines through in all my dealings with them."
Our clients - Sue and Nick
"Following my brain haemorrhage in September 2013, I used the Occupational Therapist, Jorgie Williamson at A Chance for Life Ltd, to help me during a very difficult time in my life and I would recommend her to anyone else needing similar support. Following my discharge from hospital, we worked together for 6 months and she helped me regain my confidence. She was professional yet sympathetic; very supportive and she provided sound advice." Sue
"After my wife was discharged from hospital following her brain haemorrhage, we were keen to continue with OT support but were told it could take 6 months for Community OT to make contact. We were put in touch with Jorgie at A Chance for Life as someone who was experienced in brain injuries. Jorgie worked with my wife for around 6 months, from December 2013 to June 2014 and the progress was clear to see from the very beginning and was maintained throughout the consultations. Since June, we have been able to see the progress and how everything that Jorgie worked on has fallen into place. I would thoroughly recommend her to both patients and their families as she helped me to understand what to expect and the potential ups and downs along the way." Nick
Client Satisfaction for Case Management (Scores - 1 unsatisfied and 5 very satisfied)
Client Satisfaction for Occupational Therapy (Scores - 1 unsatisfied and 5 very satisfied)
Client Satisfaction for Support Workers - (Scores - 1 unsatisfied and 5 very satisfied)