Mission & Values

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Our Mission

We help adults and children recover skills lost through complex life-changing conditions, so they can live meaningful, rewarding lives.

How we do it

Complex care with heart, humanity and imagination: we aim to be the first choice for life-changing injury support across the North of England and Scotland.


What we stand for

What sets us apart?

We look for the right solution, not the obvious one

Whatever it takes. That’s our approach to meeting our clients’ needs, backed by deep knowledge and continual development. Our clients’ conditions don’t fit in boxes, so our approach must always be flexible and personal.

We’re a company that really cares

Whether you are an insurer, a solicitor, a client or a member of their family, we aim to deliver a service you can have confidence in. Every rehabilitation, case management and rehabilitation support package we implement is driven by a desire to do the right thing for our clients.

We love what we do

We support our people. Our people build emotional connections with clients and families and with each other. It’s how we help each other handle the challenges. Because when everyone feels valued and supported, we can spend more time focusing on what we do best.


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